Vokietija – IT paslaugos: konsultavimas, programinės įrangos kūrimas, internetas ir aptarnavimo paslaugos – 81310203-Strengthening Digital Processes at the Cameroonian Tax Administration
Vokietija – IT paslaugos: konsultavimas, programinės įrangos kūrimas, internetas ir aptarnavimo paslaugos – 81310203-Strengthening Digital Processes at the Cameroonian Tax Administration
I dalis: Perkančioji organizacija
I.1) Pavadinimas ir adresai:
Oficialus
pavadinimas: Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH
Adresas: Dag-Hammarskjöld-Weg 1 - 5
Miestas: Eschborn
Pašto
kodas: 65760
Šalis: Vokietija
Asmuo
ryšiams:
El-paštas: alissa.schlossnikel@giz.de
Interneto adresas (-ai):
II dalis: Objektas
II.1.1) Pavadinimas:
81310203-Strengthening Digital Processes at the Cameroonian Tax Administration
Nuorodos numeris: 81310203
II.1.2) Pagrindinis BVPŽ kodas:
72000000
IT paslaugos: konsultavimas, programinės įrangos kūrimas, internetas ir aptarnavimo paslaugos
II.1.3) Sutarties tipas:
Kita
II.1.4) Trumpas aprašymas:
The Ministry of Finance of Cameroon is committed to engage public finances reforms to
increase the transparency and efficiency of their financial management. These reforms are
monitored through the Global Reform Plan of Public Finance Management (PGRGFP) since
2019. Its main objective is "to provide Cameroon with a Public Finance Management system
that is transparent, efficient, compliant with international standards, respectful of the legal and
regulatory prerogatives and attributions of institutions and administrations, as well as those of other players [...], and resolutely placing public finances at the service of the country's
development and the well-being of its citizens". A new strategic plan starting 2024 is under
elaboration considering the results of the most recent Public Expenditure and Financial
Accountability (PEFA) evaluation. Digital transformation is at the centre of these strategic
papers with the interconnection between stakeholders being one of the biggest challenges.
The DGI is a key player in the implementation of these reforms. Especially in the field of
digitalisation, the DGI has engaged ambitious measures to transform the tax administration
from one that focuses on transactions into one that is centred around data, increasing integrity
and simplifying fiscal processes. Data analysis and management tools play a key role in
modernizing the tax administration and improving its transparency. The DGI builds on
capitalizing on information and communication technologies (ICT) to increase resource
mobilization and improve the quality of services provided to taxpayers. Since 2018, the DGI is
implementing its modernization plan, which addresses multiple challenges of the tax
administration that come with a paper and cash-based institution. Reforms are carried out
progressively with the support of public authorities and the accompaniment of technical and
financial development partners, such as the KfW, Expertise France, European Union, IMF,
World Bank and AfDB.
The main objective of the reforms is to align Cameroon's tax system with international best
practices and help boost its performance by transforming tax policy and the tax administration
equally. In 2017 the DGI has undergone a TADAT evaluation (Tax Administration Diagnostic
Assessment Tool), which recognized the progress made in the field of digital transformation
and highlights several strengths and weaknesses that are gradually addressed through annual
action plans. The above-mentioned IT tools are constantly refined to address weaknesses
identified by the TADAT evaluation. A new evaluation is currently under preparation.
The DGI's digital transformation covers the digitization of both procedures and tax functions
with the aim to improve performance, by saving costs, space and human resources, and
thereby securing revenues, increasing the reliability of information and simplifying procedures.
DGI is currently handling its different processes and services in several separate IT systems,
which will be integrated into one environment in 2024. Among them are several applications
that have been developed by RDF with the support of GIZ, including ATOM for the registration
of taxpayers, GovIn/TAS Gov for managing online tax declarations, FUSION a data exchange
and risk analysis tool and Cerbère for tax audits. A new interconnected interface called
Harmony 2 will allow its users to access through a Single Sign On the taxpayer registry, the
online tax declaration services, the payment management tool and other microservices of the
DGI. This will be a transitional solution in light of the ongoing development of the Integrated
tax management system SIGIT, which is expected to launch in 2026 with the support of the
German Development Bank (KfW).
An essential pillar of the PADGOF programme"s Output 4 (Improving efficiency and
transparency of tax and expenditure management by the DGI and selected sector ministries)
is to finalise and sustainably anchor existing IT application within the tax administration. This
includes make all existing GIZ supported applications fit for the TADAT evaluation, upgrading
the DGI website to include a FAQ section on technical issues in the use of the abovementioned
IT applications and the development of user manuals. In addition, user-friendliness
of the existing application will be increased by, for example, developing an app that allows
interaction with mobile devices. The IT Helpdesk of the DGI has to be strengthened by a trainthe-
trainer course to ensure the DGIs ownership and capacities to steer these systems
independently. Output 4 also envisions to contribute to an increase in the DGI's revenue mobilisation, by supporting the creation of communication materials to raise awareness and
educate citizens and companies about taxes.
The programme builds on the existing experience and capacity development (CD) approaches
of its predecessor PAMFIP and aims to further develop, deepen and apply newly acquired or
not yet sufficiently consolidated knowledge and skills as well as the associated horizontal and
vertical scaling-up, e.g. of knowledge products such as manuals. Another sustainability aspect
is the holistic and nuanced CD approach, which enables a broad anchoring of knowledge and competencies across different administrative and functional levels (central administration,
regional tax offices and local tax centres).
II.2) Aprašymas:
II.2.1) Kitas (-i) šio pirkimo BVPŽ kodas (-ai):
72000000 IT paslaugos: konsultavimas, programinės įrangos kūrimas, internetas ir aptarnavimo paslaugos