Airija-Tallaght: Pagalbos vartotojui ir darbo palaikymo paslaugos

Airija-Tallaght: Pagalbos vartotojui ir darbo palaikymo paslaugos

I dalis: Perkančioji organizacija

I.1) Pavadinimas ir adresai:

Oficialus pavadinimas: Commission for Regulation of Utilities
Adresas: The Grain House, The Exchange, Belgard Square North
Miestas: Tallaght
Pašto kodas: Dublin 24 D24 PXW0
Šalis: Airija
Asmuo ryšiams: Katarina Holohan
El-paštas: kholohan@cru.ie
Interneto adresas (-ai):
Pagrindinis adresas: http://www.cru.ie
Pirkėjo profilio adresas: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1232

II dalis: Objektas

II.1.1) Pavadinimas:

Provision of ICT Managed Services 2022-2026
Nuorodos numeris: 011-03-474

II.1.2) Pagrindinis BVPŽ kodas:

72253000 Pagalbos vartotojui ir darbo palaikymo paslaugos ;

II.1.3) Sutarties tipas:

Paslaugos

II.1.4) Trumpas aprašymas:

The Commission for Regulation of Utilities (“CRU”) is Ireland’s independent energy and water regulator.
CRU wishes to appoint a single Managed Service Provider (MSP) under this Services Framework Agreement to deliver all ICT Managed Services including ICT Service Desk, Managed Security Operation Centre Services (SOC-As-A-Service Solution), Optional Dedicated Support Resource(s) and Ad-hoc Professional Service Resources to support the CRU with daily ICT operations and various ICT Projects. The Service Provider must provide all technical support and expertise to manage the CRU’s ICT requirements including infrastructure, systems, applications and services across Level’s 1, 2 and 3. The framework agreement will be for an initial 2 Year Period, with the option to extend by 2 additional 12 Month Periods, up to a maximum of 4 years in total.

II.2) Aprašymas:

II.2.1) Kitas (-i) šio pirkimo BVPŽ kodas (-ai):

72220000 Sistemų ir techninės konsultacinės paslaugos
72251000 Atstatymo po gedimų paslaugos
72253000 Pagalbos vartotojui ir darbo palaikymo paslaugos
72600000 Kompiuterių palaikymo ir konsultacinės paslaugos