Airija-Dublinas: Pagalbinės biuro paslaugos

Airija-Dublinas: Pagalbinės biuro paslaugos

I dalis: Perkančioji organizacija

I.1) Pavadinimas ir adresai:

Oficialus pavadinimas: Bord Altranais agus Cnáimhseachais na hÉireann/Nursing and Midwifery Board of Ireland
Adresas: 18/20 Carysfort Avenue
Miestas: Co. Dublin
Pašto kodas: Blackrock
Šalis: Airija
Asmuo ryšiams: Procurement NMBI
El-paštas: procurement@nmbi.ie
Interneto adresas (-ai):
Pagrindinis adresas: http://www.nmbi.ie
Pirkėjo profilio adresas: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/454

II dalis: Objektas

II.1.1) Pavadinimas:

NMBI Business Process Outsourcing - qualification process
Nuorodos numeris: 2023-03 NMBI BPO

II.1.2) Pagrindinis BVPŽ kodas:

79500000 Pagalbinės biuro paslaugos ;

II.1.3) Sutarties tipas:

Paslaugos

II.1.4) Trumpas aprašymas:

The objective of this tender is to implement a workforce augmentation facility where the awarded tenderer will provide additional resources to NMBI to process applications and mitigate demands. The processing solution is to progress and process the applications and maintain business as usual to meet the department’s KPIs. The contract will rely on five resources, with a quality/audit supervisor resource at 10% of the allocated resource (5 resources means 0.5 of a supervisor resource) who will be will be required for and responsible for tracking and monitoring team productivity and reporting directly to NMBI’s Head of Registration or their designate. Each resource/agent will be expected to process and meet agreed targets of applications reviewed per day. These targets will differ depending on the status of the application.

II.2) Aprašymas:

II.2.1) Kitas (-i) šio pirkimo BVPŽ kodas (-ai):

66133000 Apdorojimo ir kliringo paslaugos
66172000 Finansinių sandorių apdorojimo ir kliringo namų paslaugos
72310000 Duomenų apdorojimo paslaugos
72312000 Duomenų įvedimo paslaugos
72513000 Biurų automatizavimo paslaugos
79500000 Pagalbinės biuro paslaugos