Norvegija-Oslas: Klientų patenkinimo tyrimai

Norvegija-Oslas: Klientų patenkinimo tyrimai

I dalis: Perkančioji organizacija

I.1) Pavadinimas ir adresai:

Oficialus pavadinimas: AVINOR AS
Adresas: Dronning Eufemias gate 6
Miestas: Oslo
Pašto kodas: 0191
Šalis: Norvegija
Asmuo ryšiams: Anna Filippa Angell
El-paštas: anna.filippa.angell@avinor.no
Interneto adresas (-ai):
Pagrindinis adresas: http://www.avinor.no

II dalis: Objektas

II.1.1) Pavadinimas:

Avinor AS - K-191449 - System for measuring customer satisfaction and training employees
Nuorodos numeris: 23/30154

II.1.2) Pagrindinis BVPŽ kodas:

79342311 Klientų patenkinimo tyrimai ;

II.1.3) Sutarties tipas:

Paslaugos

II.1.4) Trumpas aprašymas:

Avinor's commercial activities mainly consist of turnover based rental of areas to tenderers of goods and services for passengers at the group's 43 airports. Avinor is one of the country's largest property actors and it renews its obligation to tenants to be a value-increasing partner.
As a proactive and value-increasing owner, Avinor offers its tenants at the largest airports a joint and standardised measurement of customer satisfaction and drivers of satisfaction per sales place, as well as regular service training for their employees.

II.2) Aprašymas:

II.2.1) Kitas (-i) šio pirkimo BVPŽ kodas (-ai):

79342311 Klientų patenkinimo tyrimai