Airija – Programavimo paslaugos, susijusios su taikomąja programine įranga – Provision of Management services, Development services and Monitoring services of Pobal Telephony and Contact Centres, and associated support and services

Airija – Programavimo paslaugos, susijusios su taikomąja programine įranga – Provision of Management services, Development services and Monitoring services of Pobal Telephony and Contact Centres, and associated support and services

I dalis: Perkančioji organizacija

I.1) Pavadinimas ir adresai:

Oficialus pavadinimas: Pobal
Adresas: Holbrook House, Holles Street, Dublin 2,
Miestas: Dublin
Pašto kodas: D02 EY84
Šalis: Airija
Asmuo ryšiams:
El-paštas: tenders@pobal.ie
Interneto adresas (-ai):
Pagrindinis adresas: https://www.pobal.ie/

II dalis: Objektas

II.1.1) Pavadinimas:

Provision of Management services, Development services and Monitoring services of Pobal Telephony and Contact Centres, and associated support and services

II.1.2) Pagrindinis BVPŽ kodas:

72212000 Taikomųjų programų paslaugų teikėjai ;

II.1.3) Sutarties tipas:

Kita

II.1.4) Trumpas aprašymas:

Pobal seeks to establish a single party framework agreement with a suitably qualified tenderer for the support and enhancement of their Enterprise Telephony and Contact Centre infrastructure. The tenderer must be capable of supporting the existing infrastructure, facilitate the expansion of the present contact centre functionality, and also have proven capability to support Pobal with possible future enhancements such as AI technology. Pobal invite responses from suitably qualified tenderers to be appointed as their Enterprise Telephony and Contact Centre framework partner as per the specific requirements outlined below. (All Tender responses to be submitted in a zip file)

II.2) Aprašymas:

II.2.1) Kitas (-i) šio pirkimo BVPŽ kodas (-ai):

72212000 Programavimo paslaugos, susijusios su taikomąja programine įranga
72416000 Taikomųjų programų paslaugų teikėjai