Norvegija – IT paslaugos: konsultavimas, programinės įrangos kūrimas, internetas ir aptarnavimo paslaugos – Procurement of a chatbot as a service

Norvegija – IT paslaugos: konsultavimas, programinės įrangos kūrimas, internetas ir aptarnavimo paslaugos – Procurement of a chatbot as a service

I dalis: Perkančioji organizacija

I.1) Pavadinimas ir adresai:

Oficialus pavadinimas: Statens vegvesen
Adresas: Skoggata 19
Miestas: Moss
Pašto kodas: 1500
Šalis: Norvegija
Asmuo ryšiams:
El-paštas: asbjorn.ellefsen.persen@vegvesen.no
Interneto adresas (-ai):
Pagrindinis adresas: https://www.vegvesen.no

II dalis: Objektas

II.1.1) Pavadinimas:

Procurement of a chatbot as a service
Nuorodos numeris: 24/269412

II.1.2) Pagrindinis BVPŽ kodas:

72000000 Programinės įrangos paketai ir informacinės sistemos

II.1.3) Sutarties tipas:

Kita

II.1.4) Trumpas aprašymas:

The main objective of the procurement is to replace/renew the current agreement that is about to expire, to ensure that we can continue to offer a good chatbot as a service, including manual chat and speechbot using one technology, as well as consultancy services to assist internal resources. Focus on innovation and further development of chatbots as a service is important, so that the Norwegian Public Roads Administration is connected to developments and can follow updates in the market. The objective and scope of the procurement is to find a tenderer who can provide: • Access to a platform with chatbot as a service, including manual chat and speechbot, and consultancy services to assist internal resources. Further details on what shall be included in the establishment phase are in the SSA-L contract annex 3. • Access to consultancy services on an hourly basis for consultancy, continual improvements and further development, which ensures that the Contracting Authority gets the most out of new and updated technology. • Option for the Contracting Authority to build and production chatbots, manual chat and speechbot for other areas in the department, such as IT support, HR, projects, etc. Further details on the procurement are in the requirement specifications in the SSA-L contract annex 1.

II.2) Aprašymas:

II.2.1) Kitas (-i) šio pirkimo BVPŽ kodas (-ai):

48000000 Programinės įrangos paketai ir informacinės sistemos
72000000 IT paslaugos: konsultavimas, programinės įrangos kūrimas, internetas ir aptarnavimo paslaugos