Ispanija – IT paslaugos: konsultavimas, programinės įrangos kūrimas, internetas ir aptarnavimo paslaugos – Provisioning and Maintenance Support of End Users, Digital Workplace, IT Infrastructure and Operations Services.

Ispanija – IT paslaugos: konsultavimas, programinės įrangos kūrimas, internetas ir aptarnavimo paslaugos – Provisioning and Maintenance Support of End Users, Digital Workplace, IT Infrastructure and Operations Services.

I dalis: Perkančioji organizacija

I.1) Pavadinimas ir adresai:

Oficialus pavadinimas: European Union Intellectual Property Office
Adresas: Avenida de Europa 4
Miestas: Alicante
Pašto kodas: E-03008
Šalis: Ispanija
Asmuo ryšiams:
El-paštas: procurement@euipo.europa.eu
Interneto adresas (-ai):
Pagrindinis adresas: https://euipo.europa.eu/ohimportal/en/public-procurement

II dalis: Objektas

II.1.1) Pavadinimas:

Provisioning and Maintenance Support of End Users, Digital Workplace, IT Infrastructure and Operations Services.
Nuorodos numeris: EUIPO/2024/OP/0027

II.1.2) Pagrindinis BVPŽ kodas:

72000000 IT paslaugos: konsultavimas, programinės įrangos kūrimas, internetas ir aptarnavimo paslaugos

II.1.3) Sutarties tipas:

Kita

II.1.4) Trumpas aprašymas:

With the aim to achieve operational excellence, increase efficiency and ensuring the Office’s IT services are sustainable for the future, this CfT focuses on the organization into six key service areas: • service management to maintain a structured approach to service delivery, • service desk for a single point of contact for user support, • platform operations to manage all infrastructure and platforms, servers, appliances, and user compute, including software, • release engineering to deploy, release and support the business applications and middleware based on site reliability engineering principles, • innovation and automation hub to automate and industrialize operation activities to improve the efficiency of the service provisioning, and • data analysis and reporting to support the data analytics and reporting services to drive informed decision-making processes within the EUIPO.

II.2) Aprašymas:

II.2.1) Kitas (-i) šio pirkimo BVPŽ kodas (-ai):

72000000 IT paslaugos: konsultavimas, programinės įrangos kūrimas, internetas ir aptarnavimo paslaugos