Norvegija – Informacinių paslaugų centrai – Procurement of a contact centre system for Lånekassen
Norvegija – Informacinių paslaugų centrai – Procurement of a contact centre system for Lånekassen
I dalis: Perkančioji organizacija
I.1) Pavadinimas ir adresai:
Oficialus
pavadinimas: Lånekassen
Adresas: Postboks 191 - Økern
Miestas: OSLO
Pašto
kodas: 0510
Šalis: Norvegija
Asmuo
ryšiams:
El-paštas: bano.basri.younas@lanekassen.no
Interneto adresas (-ai):
Pagrindinis adresas: https://lanekassen.no/
II dalis: Objektas
II.1.1) Pavadinimas:
Procurement of a contact centre system for Lånekassen
Nuorodos numeris: 509
II.1.2) Pagrindinis BVPŽ kodas:
79512000
Informacinių paslaugų centrai
II.1.3) Sutarties tipas:
Kita
II.1.4) Trumpas aprašymas:
Procurement of an agreement for a contact centre. The need is a contact centre system that handles different channels. The contact centre system shall ensure that the Norwegian State Education Fund's customers can have a direct dialogue with the Norwegian State Education Fund in order to safeguard their customer relationships. There is also a need to extract data on use for analysis purposes.
Due to staff holidays, answers to questions cannot be expected before July 28, but we will try to answer as far as possible. Tenderers are free to submit questions when they want.
II.2) Aprašymas:
II.2.1) Kitas (-i) šio pirkimo BVPŽ kodas (-ai):
79512000 Informacinių paslaugų centrai